Shipping & Returns

Shipping

Processing time: Orders ship in [1–2 business days].

Delivery (UK): [Royal Mail Tracked 48 — arrives in [1–3 business days].

Cost: Free Shipping

Tracking: We email tracking as soon as your order ships.

Notes: We don’t ship to PO boxes. International by request—email us.

Returns & Exchanges

Window: [30 days] from delivery. Items must be unused and in original packaging.

How to start: Email tradingpartsuk@gmail.com with order # and reason.

Return shipping: [Customer pays / We cover if defective or wrong item].

Refunds: Processed to your original payment method within [3–5 business days] of receiving your return.

Exchanges: Tell us the model you need (e.g., D1S/D3S/H7/H11).

Damaged/incorrect items: Contact us within [48 hours] with photos—we’ll sort it.

Non-returnable: [Custom orders / installed bulbs] (unless faulty).